|Applies To||RSA Product Set: Archer|
RSA Product/Service Type: Archer
RSA Version/Condition: 5.X
|Issue||Unable to create an API interface from Archer to an external source.|
|Cause||Archer currently does not have a native way to connect to an external system via an Application Programming Interface (API).|
|Resolution||Create a middle tier (database, API, etc...) and then import/data or API call information into Archer.|
Primary example, Security Operations Management integration is a good example of an integration and the type of middleware needed to establish communication between Archer and an external system.
|Workaround||Please reference the attached documentation for an example of a Service Now integration. If you need assistance with an integration please contact your RSA Archer Account Manager to engage with Professional Services.|