000033086 - Logs not showing in the Authentication activity monitor on RSA Authentication Manager 8.1

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
Version 3Show Document
  • View in full screen mode

Article Content

Article Number000033086
Applies To
RSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.1
IssueThe authentication activity monitor displays error logs and does not show the successful logs.
User-added image
CauseLogging level not configured to show the successful logs.
ResolutionSet the logging level of the Runtime Audit Log to "Success" by following the below steps:
  1. Logon the security console.
  2. Setup >>System settings >>Under Basic Settings, Logging >> set the logging level of "Runtime Audit Log" to " Success".
User-added image