|Applies To||RSA Product Set: NetWitness Logs & Network|
RSA Product/Service Type: IPDB Extractor, Reporting Engine
RSA Version/Condition: 10.4.x, 10.5.x, 10.6.x
|Issue||Unable to execute IPDB Reports during SSL handshake because certificate validation fails.|
|Cause||In SSL mode, the IPDB Extractor presents the certificate for validation to the Reporting Engine during SSL Handshake and carlos certificate which is used in SSL mode got expired.|
|Resolution||If IPDBEXTRACTOR setup is in SSL mode, then set the SSL mode to false (i.e non-SSL).|
To do so, follow the steps below.
The report should now run successfully. If you are unsure of any of the steps above or experience any issues, contact RSA Support and quote this article number for further assistance.