|Applies To||RSA Product Set: RSA NetWitness Logs & Network|
RSA Product/Service Type: NetWitness Server
RSA Version/Condition: 10.4.x, 10.5.x, 10.6.x, 11.0.x, 11.1.x, 11.2.x
O/S Version: EL6, EL7
|Issue||On the Security Analytics server, the /var/lib/netwitness/uax/logs/sa.log file is not logging new entries.|
There are two possible workarounds to resolve the issue.
Restart the jettysrv service.
Change the system logging settings.
If the issue persists after performing the workarounds, contact RSA Support and quote this article number for further assistance.