000033121 - Password parameters error when saving a data feed with new account in RSA Archer

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support on Sep 17, 2019
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Article Number000033121
Applies ToRSA Product Set: Archer

IssueWhen saving a data feed with a new user account for the data feed service (General Feed Information), a popup error is displayed saying the password does not meet complexity requirements.  The message says:

The password must be at least 3 numeric characters

ResolutionTo fix the error, reset the RSA Archer services account password in the Archer Control Panel.
  1. Open the Archer Control Panel for this environment.
  2. Open the Instance Information window.
  3. Go to the Accounts tab.
  4. Re-enter the password for the Services account and click Save All.