|Applies To||RSA Product Set: SecurID|
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.1.0
O/S Version: SUSE Linux 10
|Cause||If the primary Domain Controller is not online, sometimes it fails to connect to the failover Domain Controller due to timeout.|
|Resolution||This issue has been reported in defect AM-29555. It has been resolved in Authentication Manager 8.1 SP1 patch 13. Please use this link to download Authentication Manager 8.1 SP1 patch 13 or later.|
|Notes||Be sure to review the patch installation readme and apply the patch to the primary instance before applying the patch to the replica instances.|
Also, if you have a replicated environment, all replica instances must be running and replicating successfully when you apply the patch to the primary or replica instances. All instances must be able to communicate while the patch is applied.