000033092 - Form variables set by a radio button option dialog does not retain value when the form is refreshed

Document created by RSA Customer Support Employee on Jun 14, 2016•Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000033092
Applies ToRSA Product Set: Identity Management and Governance
RSA Version/Condition: .RSA Aveksa 6.9.1, RSA Via Lifecycle and Governance 7.0
 
IssueForm variables set by radio button options do not retain the value when the form is refreshed either when an error occurs on the form where a mandatory field is missing and the form is displayed again, or in situations where the user presses the Forward and then the Back button to display the page again.

Note:  If the radio button has a default value, the value will be set back to the default when the page is refreshed but if there is no default value then the value of the variable is null.
This may cause the incorrect display of other elements on the page that depend on the value of the variable linked to the radio button

CauseThis is a known issue in 6.9.1 and 7.0 versions of RSA Via Lifecycle and Governance.   
ResolutionThis issue is fixed in the latest patches for each version:
  • For RSA Aveksa 6.9.1 this issue is resolved in 6.9.1 P13.
  • For RSA Via Lifecycle and Governance 7.0 this issue is resolved in 7.0 P03.
  • This issue is resolved in the release version of RSA Via Lifecycle and Governance 7.0.1.
WorkaroundThere is no work around for this issue.  You can select a different type of option dialog such as a drop down list instead of radio buttons for the form variable. 

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