000030722 - When trying to boot the Authentication Manager 8.1 Hyper-V virtual machine, the boot fails with the message: mount: unknown filesystem swap

Document created by RSA Customer Support Employee on Jun 14, 2016•Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000030722
Applies ToRSA Product Set:  SecurID
RSA Product/Service Type:  Authentication Manager
RSA Version/Condition:  8.1
Platform:  Microsoft Hyper-V
Issue
When trying to boot the Authentication Manager 8.1 Hyper-V virtual server, the boot fails giving the following error:
 

doing fast boot
Creating device nodes with udev mount: devpts already mounted or /dev/pts busy
mount: according to mtab, devpts is already mounted on /dev/pts
Boot logging started on /dev/tty1(/dev/console) at Fri Jun 12 09:23:36 2015
Waiting for device /dev/disk/by-id/scsi-36002248000000000000000000000000-part1 to appear: ok
fsck from util-linux 2.19.1
fsck: fsck.swap: not found
fsck: Error 2 while executing fsck.swap for /dev/sdb1 fsck failed.
Mounting root device read-only.
Mounting root /dev/disk/by-id/scsi-36002248000000000000000000000000-part1
mount -o ro,defaults -t swap /dev/disk/by-id/scsi-36002248000000000000000000000000-part1 /root
mount: unknown filesystem type 'swap' could not mount root file system -- exiting to /bin/sh
$
CauseThis error is caused by the udev rules on Linux Hyper-V virtual machines when the disk pointers are not set correctly.  This causes the kernel to try to mount the swap partition /dev/sdb1 as the root file system rather than /dev/sda1.
ResolutionResolve this error by modifying the boot files using the main device files, not the udev by-id pointers. This can be done by running the steps below:
  1. On the single user shell opened in the example above, run the commands below to edit /etc/fstab:
# mkdir /tmproot
# mount /dev/sda1 /tmproot
# chroot /tmproot
# vim /etc/fstab


  1. Delete the parts of the fstab that look like what is highlighted in yellow below (e. g., /dev/disk/by-id/scsi-14d5346542020202000000000000000000000000000000000-part1):
...

tmpfs   /run              tmpfs   noauto          0 0
/dev/disk/by-id/scsi-14d5346542020202000000000000000000000000000000000-part1 / ext3 defaults 1 1
/dev/sdb1 swap    swap    defaults        0 0

  1. Replace the text removed in step 2 with the text highlighted in green (e. g., /dev/sda1):
...

tmpfs   /run              tmpfs   noauto          0 0
/dev/sda1 / ext3 defaults 1 1
/dev/sdb1 swap    swap    defaults        0 0


  1.  Press ESC then type :wq to save changes.
  2. Run the following command to edit the /boot/grub/menu.lst:
# vim /boot/grub/menu.lst

  1. Delete the parts of the menu.lst that look like what is highlighted in yellow below (e. g., /dev/disk/by-id/scsi-14d5346542020202000000000000000000000000000000000-part1 and /dev/disk/by-id/scsi-14d5346542020202000000000000000000000000000000000):
title Start_RSA_Authentication_Manager_[_VMX_]
 kernel (hd0,0)/boot/vmlinuz-3.0.93-0.5-default root=/dev/disk/by-id/scsi-14d5346542020202000000000000000000000000000000000-part1 disk=/dev/disk/by-id/scsi-14d5346542020202000000000000000000000000000000000  vga=0x314 splash=verbose   quiet showopts
 initrd (hd0,0)/boot/initrd-3.0.93-0.5-default
title Failsafe_Mode_[_VMX_]
 kernel (hd0,0)/boot/vmlinuz-3.0.93-0.5-default root=/dev/disk/by-id/scsi-14d5346542020202000000000000000000000000000000000-part1 disk=/dev/disk/by-id/scsi-14d5346542020202000000000000000000000000000000000  vga=0x314 splash=verbose   ide=nodma apm=off noresume edd=off powersaved=off nohz=off highres=off processsor.max+cstate=1 nomodeset x11failsafe quiet showopts
 initrd (hd0,0)/boot/initrd-3.0.93-0.5-default

  1. Replace the text removed in step 6 with the text highlighted in green (e. g., /dev/sda1 and /dev/sda):
title Start_RSA_Authentication_Manager_[_VMX_]
 kernel (hd0,0)/boot/vmlinuz-3.0.93-0.5-default root=/dev/sda1 disk=/dev/sda  vga=0x314 splash=verbose   quiet showopts
 initrd (hd0,0)/boot/initrd-3.0.93-0.5-default
title Failsafe_Mode_[_VMX_]
 kernel (hd0,0)/boot/vmlinuz-3.0.93-0.5-default root=/dev/sda1 disk=/dev/sda  vga=0x314 splash=verbose   ide=nodma apm=off noresume edd=off powersaved=off nohz=off highres=off processsor.max+cstate=1 nomodeset x11failsafe quiet showopts
 initrd (hd0,0)/boot/initrd-3.0.93-0.5-default

  1. Press ESC then type :wq to save the changes.
  2. Reboot the server:
# reboot

  1. After reboot, the virtual server should boot successfully.

NotesScreen shot of error messages:
 
User-added image

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