|Applies To||RSA Product Set: Security Analytics|
RSA Product/Service Type: Security Analytics Server, Security Analytics UI
RSA Version/Condition: 10.5.x
O/S Version: EL6
|Issue||Browsing to Administration -> Hosts tab shows all hosts with Sync Error under the Updates column as shown in the screenshot below.|
|Cause||The issue occurs when the Security Analytics server fails to synchronise the repository and shows the following error in Administration -> System -> Updates -> Updates Repository.|
There is an error synchronizing repository. Please check the setting
|Resolution|| 1. Follow the Populate Updates Repository guide to make sure the repository is correctly created using either Option 1: User Live Account or Option 2: Download from SCOL.|
Note 2: If Option 2 is used but the error continues, SSH into the Security Analytics server and run the following command to create the repository again.
2. Once the Updates Repository tab loads the available packages successfully, reload the Administration -> Hosts page to confirm the issue is resolved.