000033050 - "Error occurred while fetching data from source" is displayed when running rules with empty lists in RSA Security Analytics

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000033050
Applies ToRSA Product Set: Security Analytics
RSA Product/Service Type: Reporting Engine, Security Analytics UI
RSA Version/Condition: 10.6.x
Platform: CentOS
O/S Version: EL6
IssueWhen you execute a rule with empty list values for Numeric, IP address, and Mac address meta, the rule execution fails with the following ambiguous error message:
Error occurred while fetching data from source

User-added image
ResolutionThis issue is being investigated by the Engineering team in order to provide a more instructive error message in a future release.
WorkaroundCreate a valid list that contains values and use it for the rule. Using a valid list, the error is not displayed.