000032880 - When using import-bulk-request getting this error "User group ims.56037cfb1e02a8c01a4bc8ef7ed37e00 not found in UCM" in RSA Authentication Manager 8.1

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
Version 3Show Document
  • View in full screen mode

Article Content

Article Number000032880
Applies ToRSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.1
Issue

- When using the import-bulk-request feature to try to do the following
- Trying to add a user in the Active Directory to a user group that is in the Internal Database
- Getting this error message when checking the .log file


"User group ims.56037cfb1e02a8c01a4bc8ef7ed37e00 not found in UCM"

 
User-added image
User-added image

 
User-added image
Resolution- The user that will be moved to a User Group has to be in the same Security Domain as the User Group
- Here the user Ablempling1981 is under Security Domain: System Domain and also the User Group test is under Security Domain: System Domain
 
User-added image
User-added image
User-added image

Attachments

    Outcomes