000033011 - "License not Found" error when attempting to install StealthAudit StealthBits module for RSA Via Lifecycle and Governance (L&G)

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000033011
Applies ToRSA Product Set: RSA Via Lifecycle and Governance (RSA Via L&G)
RSA Version/Condition: 6.8.1, 6.9.1, 7.0
Product Description: RSA Aveksa, RSA Via Lifecycle and Governance (RSA Via L&G), StealthAudit 6.3

 
IssueWhen running StealthAudit on Windows the following error is generated:
 
License not Found
Contact Sales@stealthbits.com to obtain a license key
MachineID: B99999999
CauseThe license file obtained from RSA LSR (License Seed Response team) has a filename similar to <license_number>_Aveksa_LID0000000X.lic.  For example, 66012348_Aveksa_LID0000000X.lic.
The instructions for installing SteathAudit tell you that when the installation is completed you should "...place a licence key (SteathAUDIT.lic) into the SteatlhAUDIT directory.  
The instructions are not clear in that for the file provided to the customer the name must be changed to SteathAUDIT.lic, as noted. 
ResolutionRename the file <license_number>_Aveksa_LID0000000X.lic to SteathAUDIT.lic before copying the file to the SteathAudit directory, which, by default will be C:\Program Files (x86)\STEALTHbits\StealthAUDITV6\.

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