|Applies To||RSA Product Set: SecurID|
RSA Product/Service Type: RSA SecurID Software Token for Windows
RSA Version/Condition: 5.0
Platform: Microsoft Windows
|Issue||The RSA SecurID Software Token software installed on a supported Microsoft Windows platform displays the following message when trying to import a new token record in .sdtid format:|
Device intended for this token not found. Token imported failed, Connect the device or contact your administrator.
The token is not imported into the application.
|Cause||The wrong definition file was used in the software token profile when generating the .sdtid file through the Security Console.|
|Resolution||Download the currently shipped version of the RSA SecurID Software Token 5.0 for Microsoft Windows.|
The 32-bit or 64-bit software is downloaded by clicking the Download Application links which will provide a zip file called RSASecurIDToken500.zip.
Topic taken from the Help Topics provided in the Security Console.
Distribute One Software Token Using File-Based Provisioning
When you distribute software tokens using file-based provisioning, token data is stored in a token distribution file (SDTID file). The SDTID file is added to a ZIP file for download.
Before You Begin
8. You can choose to Password Protect the token file. The following options are available:
10. Click Save and Distribute.
11. Click Download Now.
12. Securely deliver the token file to the user.
13. Click Done.