Article Content
Article Number | 000030117 |
Applies To | RSA Product Set: SecurID RSA Product/Service Type: Authentication Manager RSA Version/Condition: 8.x Product Description: RSA Authentication Manager |
Issue | Authentication Manager Services might not start when network interface adapter eth0 is not found. The server has no IP address or the wrong IP address. Despite the fact that, another adapter such as eth1 eth2 eth3 is found. |
Cause | The virtual machine was moved or copied to a different host. When this happened, and the machine restarted, there was probably a message:
If I copied it was selected, VMWare changes the MAC address to prevent MAC address duplication on the network, as designed. However, the SuSE Linux OS is looking for the old MAC Address, and assumes this is a different adapter. |
Resolution | Revert to the previous host, and make sure that the VM starts properly. When moving again, choose the response option for moving it. |
Workaround | Change the network configuration, to assign the new MAC to eth0.
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