000032456 - Error message "System attempted to find user “SYSTEM” across identity sources" occurs in RSA Authentication Manager 8.1

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000032456
Applies ToRSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.1.0
Platform: VMware
O/S Version: ESXi 5.0
 
IssueThe system logs has the error every 60 seconds
"System attempted to find user “SYSTEM” across identity sources"
CauseAn administrative user has left the company and was deleted from the Active Directory Identity Source. The real time system logs has the error every 60 seconds.
"System attempted to find user “SYSTEM” across identity sources"

The expanded error shows the deleted admin user account name.
ResolutionRan Identity Source cleanup and found the user. Ran clean up.
Ran a one time scheduled cleanup. 
The error no longer shows up in the system real time log.

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