000029117 - Error "principle account disabled in the external identity source" in RSA SecurID Appliance 3.0.4

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000029117
Applies ToRSA Product Set: SecurID
RSA Product/Service Type: SecurID Appliance
RSA Version/Condition: 3.0.4
Platform: EMC CAP
O/S Version: 2.2/rPath Linux
 
Issue
Error:

"principle account disabled in the external identity source"

It was found that the bind account to the External Identity Source was not an Admin.
CauseThe bind Account for the External Identity Source was not an Admin
ResolutionChange the bind account user to be an Admin.

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