Article Content
Article Number | 000032833 |
Applies To | RSA Product Set: SecurId RSA Product/Service Type: Authentication Manager RSA Version/Condition: 8.x |
Issue | When importing a custom certificate signed by a known CA into the RSA Authentication Manager Operations Console, the following error is generated: The root CA certificate is required for activation. Import the root certificate from your CA and try again The signed certificate in PKCS#7 format. |
Resolution | Before importing the new signed certificate, import every certificate from the certificate chain into the RA Authentication Manager Operations Console. This includes the root CA certificate and intermediate certificate. There are many methods to obtain the root CA certificate and intermediate certificate. Here is one of those ways:
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