|Applies To||RSA Product Set: Archer|
RSA Product/Service Type: Archer
RSA Version/Condition: All
|Issue||Customer using Lotus Notes, which we all use. Attempting to On-demand email from any application. After she clicked OK, the screen generates the following:|
But the user has this problem. Others using Lotus Notes do not have this issue. Chrome works as does Firefox.
|Cause||The mailto registry entry HKEY_CLASSES_ROOT/mailto was showing (Value not set).|
RL:MailTo Protocol to the mailto key
This link from Lotus Notes references a registry issue