Article Content
Article Number | 000032854 |
Applies To | RSA Product Set: Archer RSA Product/Service Type: Archer RSA Version/Condition: All |
Issue | Customer using Lotus Notes, which we all use. Attempting to On-demand email from any application. After she clicked OK, the screen generates the following:
But the user has this problem. Others using Lotus Notes do not have this issue. Chrome works as does Firefox.
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Cause | The mailto registry entry HKEY_CLASSES_ROOT/mailto was showing (Value not set).![]() |
Resolution | Add RL:MailTo Protocol to the mailto key This link from Lotus Notes references a registry issue http://www-01.ibm.com/support/docview.wss?uid=swg21963038 ![]() ![]() |