000032585 - RSA Token Server (RTS) and Data Protection Manager (DPM) 3.5.2.x SSL connection issues

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000032585
Applies ToRSA Product Set: Data Protection Manager
RSA Product/Service Type: RSA Token Server
RSA Version/Condition: 1.2-62
IssueSSL errors trying to get a key.
javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake
CauseRTS tries to establish an SSL connection with the DPM appliance, where the SSL version is not accepted anymore.
ResolutionLog in to the RTS appliance as root via SSH.
Modify the file:

Add the following on the 2nd line of the file:
JAVA_OPTS="$JAVA_OPTS -Dhttps.protocols=TLSv1"