000032031 - Error while uploading license file in quick setup "You uploaded an invalid file" in RSA Authentication Manager 8.1

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000032031
Applies ToRSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.1.0

 
IssueGetting errors uploading license file in quick setup
"You uploaded an invalid file"
Cause* When asked to browse for the zipped folder of the license you should browse for the zipped folder that contains the license .xml file directly.
* When you browse for a zipped folder that contains another folder it will give the error of "You uploaded an invalid file".
AM_license zipped folder contains AM_license file
User-added image
Resolution* Browse for the Zipped folder that contains the license .xml file directly.
* The license consists of:
  1- order#yyyyy-mm-dd.XML
  2- defaultRSAToolbar.cer
  3- defaultRSAToolbar.key
  4- sdti.cer
  5- server.key
  6- server.cer
AM_license contains the .xml file directly

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