000032837 - The RSA Security Analytics UI does not update python-backports-ssl_match_hostname.noarch

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000032837
Applies ToRSA Product Set: Security Analytics
RSA Product/Service Type: Security Analytics Server
RSA Version/Condition: 10.5.x, 10.6.x
Platform: CentOS
O/S Version: EL6
IssueWhen Security Analytics performs a check-update on the UI it does not pick up python-backport-ssl_match_hostname.noarch for update.
Doing a yum check-update on the CLI it finds that rpm as available for update. 
ResolutionThis is a known issue with 10.5.1 and 10.6, and is being investigated by the Engineering team in order to provide a permanent resolution in a future release.