000032813 - Unused Activatoin Codes of a CT-KIP distribution are still shown in RSA Authentication Manager Security Console

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000032813
Applies ToRSA Product Set: SecurID
RSA Product/ Service Type: Authentication Manager
RSA Version/Condition: 8.x
IssueIf the activation code of a SW token distributed via CT-KIP expires (without being imported by the user), it does not get deleted from the database which makes the Security Console show incorrect information under the token info.
Which means if you redistributed the token with CT-KIP and imported it successfully, the security console will still show the old expired activation code under the token settings .

CauseExpired CT-KIP activation codes are not deleted from the AM Database and left to be displayed in the security console .
ResolutionThis issue is resolved in version 8.1 SP1 P12 .