|Applies To||RSA Product Set : SecurID|
RSA Product/Service Type : RSA Authentication Manager
RSA Version/Condition: 8.1 Service Pack 1
Platform : SUSE Enterprise Linux
O/S Version : 11 Service Pack 3
Product Description : SecurID Appliance
|Issue||The Client IP column of Authentication Activity Monitor displayed an incorrect IP address for RADIUS authentications where the submitted User ID did not exist in the Authentication Manager database.|
Result key for this activity is AUTH_RESOLUTION_FAILED_BY_ID_ALIAS.
|Cause||This is a known issue in the RSA Authentication Manager 8.1 software.|
|Resolution||Customers can download and install RSA Authentication Manager 8.1 Service Pack 1 Patch 11 (P11) that contains a fix (AM-29721) that resolves this issue.|
RSA Authentication Manager 8.1 Service Pack 1 Patch 11 (P11) is available with a registered RSA SecurCare Online account.
|Notes||Please speak with a representative of the RSA Customer Relations Desk for accessibility problems with RSA SecurCare Online and contact numbers for RSA Customer Support are available from URL http://www.emc.com/support/rsa/contact/phone-numbers.htm|