Article Content
Article Number | 000032532 |
Applies To | RSA Product Set: Archer RSA Version/Condition: All Platform: Windows |
Issue | From Manage Users or Master Reports Listings page, an exception occurred using the column filters. Two sample error messages:
![]() Load operation failed for query 'GetMasterReports'. [HttpWebRequest_WebException_RemoteServer] Arguments: NotFound Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=5.1.41105.0&File=System.Windows.dll&Key=HttpWebRequest_WebException_RemoteServer ![]() Load operation failed for query 'GetUserEntityList'. [HttpWebRequest_WebException_RemoteServer] Arguments: NotFound Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=5.1.41105.0&File=System.Windows.dll&Key=HttpWebRequest_WebException_RemoteServer |
Cause | This occurs due to SiteMinder configuration. SiteMinder allows you to list a set of character sequences that cannot be part of a URL request or CSS. In SiteMinder's authentication log report, the following may be logged or something similar:
For information on configuring SiteMinder, check out Specify Bad URL Characters or Override the Default CSS Character Set. |
Resolution |
The following is a snippet from a SiteMinder agent configuration. NOTE: your values may be different depending on your policies.
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