000032566 - Error "Key field not defined for module" occurs when saving records in RSA Archer 5.x

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000032566
Applies ToRSA Product Set: Archer
RSA Version/Condition: 5.x

Receiving an unexpected error when trying to save a record.

When you check the logs you will find the below error:

<Description>Key field not defined for module 'Recovery Tasks'</Description> 
<Module>ModuleId: 386, ModuleName: Products and Services BIAs, ModuleStatus: ActiveInProduction, ModuleType: Application</Module> 
CauseThere is no field on the applications marked as a key field.
  • Go to the application which is having this issue.
  • Go to the fields then choose which field you want to be the key field.
  • Go to the options tab for this field.
  • In the options , you will find Key field box.
  • Check this box for Key field.
  • Then try to save a record and issue will be resolve.

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