000032574 - RSA DLP Network ERROR NW_903 xxxxxx SensorService TabSSLConnection: SSL accept error: unexpected eof

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000032574
Applies ToRSA Product Set: DLP
RSA Product/Service Type: Network
RSA Version/Condition: 9.6 SP2
Platform: CentOS
 
IssueObservation of error mentioned below frequently on DLP network nodes such as: Interceptor, Sensor or ICAP. 
02-11 08:57:46 ERROR NW_903 xxxxxxxxxxxxx  SensorService TabSSLConnection: SSL accept error: unexpected eof.
02-11 08:59:46 ERROR NW_903 xxxxxxxxxxxxx    SensorService TabSSLConnection: SSL accept error: unexpected eof.

 
CauseThis error is related to a glitch in the code where Sensor/ICAP/Interceptor  keeps on trying to register with the Controller and since it already has valid connection keeps on throwing the error.
The error is informational and doesn't have an operational impact on the DLP network appliance. 
ResolutionThis issue is being investigated by the Engineering team in order to provide a permanent resolution in a future release.

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