000032750 - Upload Scan Job does not get submitted to Colo Malware if standalone Malware is also present in RSA Security Analytics environment

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000032750
Applies ToRSA Product Set: Security Analytics
RSA Product/Service Type: Malware Analysis
RSA Version/Condition: 10.6
IssueWhen both co-located and standalone Malware Analysis exist in a Security Analytics environment, file scan commands will be submitted to the standalone Malware Analysis and not the co-located Malware Analysis.
ResolutionThis issue is being investigated by the Engineering team in order to provide a permanent resolution in a future release.