000030571 - Password expiration email notification does not provide source information in RSA Security Analytics

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000030571
Applies ToRSA Product Set: Security Analytics
RSA Product/Service Type: Security Analytics UI
RSA Version/Condition: 10.5.x,
O/S Version: EL6
IssueThe password expiration notification email displays the loopback address of the Security Analytics server rather than its hostname, IP address, or fully qualified domain name (FQDN).
This prevents users from knowing the location of the Security Analytics UI that is requiring them to update their password.
User-added image
ResolutionThis issue is currently being investigated by the Engineering team in order for it to be resolved in a future release.
If you have any additional questions or concerns regarding the issue, contact RSA Support and quote this article number for further assistance.