Article Number | 000030564 |
Applies To | RSA Product Set: Security Analytics RSA Product/Service Type: Reporting Engine RSA Version/Condition: 10.5.x, 10.6.0.0 Platform: CentOS O/S Version: EL6 |
Issue | "Default sources update failed" error identified when trying to set Services in Reporting engine.
 An error similar to example below is found in the /var/lib/netwitness/uax/logs/sa.log file.
2015-04-03 15:32:59,621 [qtp731395981-2767] ERROR com.rsa.smc.sa.admin.web.controller.ajax.device.AdminDevicesConfigREController - java.lang.NullPointerException |
Cause | If there are any changes or updates to service names, ports or parameters on the service page, they are not propagated to the corresponding data sources added in the Reporting Engine. |
Workaround | Data sources with modified service should be added and used. Additionally, if the names of the existing services are modified, the corresponding schedules must be updated in Reporting. If you are unsure of any of the steps above or experience any issues, contact RSA Technical Support and quote this article number for further assistance. |