|Applies To||RSA Product Set: Security Analytics|
RSA Product/Service Type: Archiver, Workbench, Security Analytics UI, Security Analytics Server
RSA Version/Condition: 10.5.x, 10.6.0.0
O/S Version: EL6
|Issue||If the Workbench service is restarted on the Archiver appliance or the jettysrv service is restarted on the Security Analytics server while a restoration is in progress, the Date Range field for the respective collection will be blank in the Security Analytics 10.5 user interface, as shown in the screenshot below.|
After one of the services is restarted, an error similar to the example below may also be reported in the /var/log/messages file on the Archiver appliance.
Mar 2 11:01:06 Archiver nw: [Workbench] [warning] [Collection 'Test77']: There was an error opening the collection
|Resolution||This issue is currently being investigated by the Engineering team in order for it to be resolved in a future release.|
If you have any additional questions or concerns regarding the issue, contact RSA Support and quote this article number for further assistance.