|Applies To||RSA Product Set: Adaptive Authentication (OnPrem)|
RSA Version/Condition: 7.x
|Issue||The following errors are seen in the aa_re_offline.log. Typically this file is found in the C:\rsa\logs\ directory, however to be sure, one should check the log4j.properties file, which is located under the Scheduler webapp.|
06 Nov 2015 00:00:29,441 ERROR [com.rsa.healthcheck.tasks.ChallengeRate] ORA-00001: unique constraint (PMSECURE.INX_HC_CHALLENGE_RATE_1) violated
|Cause||Due to the one hour shift backwards in time at the end of Daylight Savings Time, the same day/data is analyzed more than once during the health check tasks that look back seven days when processing the data. |
The errors occur because the datestamp and timestamp data is not "unique." There is no detrimental impact to the Adaptive Authentication system when this occurs.
|Resolution||This is expected behavior and will resolve itself within 7-8 days as the duplicate data will pass out of the analysis process.|