Article Content
Article Number | 000031623 |
Applies To | RSA Product Set: Security Analytics RSA Product/Service Type: Security Analytics UI RSA Version/Condition: 10.5.1 |
Issue | Security Analytics UI gives 'Update Error' in Hosts page Updates after Security Analytics server upgrade to 10.5.1.![]() Click on 'Update Error', a window popup with 'Failed pre-upgrade checks Error'. ![]() Following events are logged in /var/log/messages when clicking 'Check Updates'. 2015-10-26 21:27:55,774 [Appliances Check Updates Daemon 1271788055] INFO com.rsa.smc.sa.admin.service.DefaultUpdateRepositoryManifestService - Performing system update pre-check for host <hostname> 2015-10-26 21:27:55,774 [Appliances Check Updates Daemon 1271788055] ERROR com.rsa.smc.sa.admin.management.update.UpdateRepositoryManifestFileManager - Could not access version information from host 127.0.0.1. Wait a few seconds and select <b>Check Updates<b/> again 2015-10-26 21:27:55,775 [Appliances Check Updates Daemon 1271788055] ERROR com.rsa.smc.sa.admin.service.DefaultUpdateRepositoryManifestService - Unknown version for SA server host 2015-10-26 21:27:55,775 [Appliances Check Updates Daemon 1271788055] ERROR com.rsa.smc.sa.admin.service.DefaultUpdateRepositoryManifestService - Host manifest file is not available |
Cause | This issue can occur due to one of the following reasons:
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Resolution | To resolve the issue, follow the steps below.
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