|Applies To||RSA Product Set: Archer|
RSA Product/Service Type: Archer Control Panel (ACP)
RSA Version/Condition: 5.5.2
|Issue||In the Archer Control Panel, the user will receive the following error message when making changes to instance level settings:|
An unhandled exception occurred in DEV (development environment) and some changes may not have been saved.
See excerpt from the log output below for more details.
[03:28:39:10] 1 is not a supported code page.
|Cause||The region settings in the control panel of the server (WS 2012) the region setting had Spanish (Latin America) as the format on the Formats tab.|
|Resolution||Change the format to English (US) in the region settings of the control panel.|