Article Content
Article Number | 000032527 |
Applies To | RSA Product Set: Security Analytics, NetWitness RSA Product/Service Type: Core Appliance, NextGen Appliance, Spectrum RSA Version/Condition: 9.8.5.x, 10.3.x, 10.4.x, 10.5.x Product Name: Dell iDRAC 7 |
Issue | When attempting to Launch Virtual Console from Integrated Dell Remote Access (iDRAC) Web UI, a Message box is displayed with the message "Connection failed" In the Java v7 [1.7.0_X] or Java v8 [1.8.0_X] Java Console the following errors are seen in the form: Missing Permissions manifest attribute in main jar: https://<appliance hostname/IP of iDRAC>:443/software/avctKVM.jar ![]() |
Cause | Outdated version of iDRAC firmware. Checking the current iDRAC firmware version: While logged into the iDRAC7 Web UI, click the About link to display the currently installed iDRAC firmware version. ![]() ![]() |
Resolution | Please refer to the following article to download and upgrade the iDRAC firmware: How to upgrade firmware on Dell iDRAC7 through the web interface on RSA Security Analytics appliances |