000030683 - Unable to resolve user by login ID and/or alias or authenticator not assigned to user in RSA Authentication Manager 8.x

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000030683
Applies ToRSA Product Set: SecurID

RSA Product/Service Type: Authentication Manager

RSA Version/Condition: 8.x
IssueUnable to resolve user by login ID and/or alias, or authenticator not assigned to user.
CauseThis error already has a few known causes, one of which is if the user has a incorrect logon alias.
ResolutionRemove or correct the logon alias in the user authentication settings attributes and try again.

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