|Applies To||RSA Product Set: RSA Via Lifecycle and Governance|
RSA Version/Condition: 7.0 GA
Platform: WebSphere, WebLogic
|Issue||When attempting to upgrade or install RSA Via L&G 7.0 (GA) on WebLogic or WebSphere, the following deployment error is generated when attempting to deploy the aveksa.ear file:|
The error above will appear in the browser UI when trying to navigate to the product after starting it. It will also log the same information in the /tmp/home/oracle/aveksa.ear/aveksa.war/log/aveksaServer.log.
|Cause||This failure occurs when attempting to create the Aveksa_System.cfg file in a file path in the /tmp directory. This is a known issue in the release version of Via L&G 7.0.|
|Resolution||This issue has been resolved in RSA Via L&G 7.0 P01 (Patch P01). Download the P01 patch and use the aveksa.ear file in the patch for the deployment.|
|Workaround||Manually create the directory where the file will be located. The directory name should be /tmp/<install location>. For example, if Via L&G is installed in /home/oracle, the Aveksa_System.cfg file will be created in /tmp/home/oracle/Aveksa_System.cfg, so ensure that the /tmp/home/oracle directory exists.|