000032323 - RSA Via Lifecycle & Governance (L&G) upgrade or installation on WebSphere or WebLogic fails to deploy aveksa.ear file with error "unable to read Aveksa_System.cfg"

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000032323
Applies ToRSA Product Set: RSA Via Lifecycle and Governance
RSA Version/Condition: 7.0 GA
Platform: WebSphere, WebLogic

IssueWhen attempting to upgrade or install RSA Via L&G 7.0 (GA) on WebLogic or WebSphere, the following deployment error is generated when attempting to deploy the aveksa.ear file:

Initialization Status 
Unable to read Aveksa_System.cfg
Please resolve the problem and restart the application server.

The error above will appear in the browser UI when trying to navigate to the product after starting it.  It will also log the same information in the /tmp/home/oracle/aveksa.ear/aveksa.war/log/aveksaServer.log.
CauseThis failure occurs when attempting to create the Aveksa_System.cfg file in a file path in the /tmp directory.   This is a known issue in the release version of Via L&G 7.0.
ResolutionThis issue has been resolved in RSA Via L&G 7.0 P01 (Patch P01).   Download the P01 patch and use the aveksa.ear file in the patch for the deployment. 
WorkaroundManually create the directory where the file will be located.  The directory name should be /tmp/<install location>.  For example, if Via L&G is installed in /home/oracle, the Aveksa_System.cfg file will be created in /tmp/home/oracle/Aveksa_System.cfg, so ensure that the /tmp/home/oracle directory exists.