|Applies To||RSA Product Set: SecurID|
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x
Platform: IBM WebSEAL 6.1.1.x
Platform (Other): IBM Security Access Manager (formerly called IBM Tivoli Access Manager)
|Cause||IBM WebSEAL is not configured to maintain the session setting needed for RSA Agent API to complete multi-transactions like Next Tokencode Mode and New PIN Mode.|
|Resolution||To resolve the issue, follow the steps below.|
This will allow for successful authentications when a token is in either Next Tokencode Mode or New PIN Mode.
|Notes||Note that the create-unauth-sessions = yes setting only works in WebSEAL version 220.127.116.11 or later.|
If consulting with IBM Support, reference IBM PMR 40092,122,000 for more information.