Article Content
Article Number | 000032464 |
Applies To | RSA Product Set: Data Loss Prevention (DLP) RSA Product/Service Type: Enterprise Manager RSA Version/Condition: 9.6, 9.6 SP2 (and all patch versions) |
Issue | Events are not being processed by the Enterprise Manager. The following error message is reported in the em.log file: RSA DLP ERROR - LoggingAsynchronousExceptionListener.onEvent(39) | Asynchronous exception occurred processing event continuation |
Cause | This issue occurs because DLP events are being piled up on downstream nodes [Network controller/Endpoint coordinator/Enterprise-coordinator]. The error is generated when tem.home is configured to store DLP events on a Network-Attached Storage (NAS). |
Resolution | Check the network connectivity as follows:
|