000031953 - Error message is displayed while exporting the date field "Group by Hour" in RSA Archer

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
Version 2Show Document
  • View in full screen mode

Article Content

Article Number000031953
Applies ToRSA Product Set: Archer
RSA Product/Service Type: Print and Export
RSA Version/Condition: 5.x, 6.0
IssueThe error message below is displayed while exporting the date field "Group by Hour" in RSA Archer 5.x and 6.0.
An error occurred during the export process. The export file cannot be completed.

Steps to Reproduce
  1. In an application, configure a date field with date and time.
  2. Pull the date field on layout and save the application.
  3. Create few records with date value.
  4. Create a statistical report on the date field "Group by hour".
  5. Export the report.
ResolutionThis issue is being investigated by the Engineering team in order to provide a permanent resolution in a future release.

Attachments

    Outcomes