000032128 - Left-most workspace quick links no longer work with RSA Archer 5.5 SP3 and Firefox

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000032128
Applies ToRSA Product Set: Archer
RSA Product/Service Type: Archer
RSA Version/Condition: 5.5 SP3
Platform: Mozilla Firefox
IssueDefault workspace links are not functioning in certain versions of FireFox (39.0.3 and 40.0.2)
User-added image
 
ResolutionTo resolve the issue, apply the hotfix 5.5 SP3 P2 HF1, which is found at the link below.
https://sftp.rsa.com/human.aspx?Username=support&password=Password1&arg12=downloaddirect&transaction=signon&quiet=true&arg01=245736759
This issue is also resolved in the Archer 5.5 SP3 P3 release.

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