000031955 - Error message "Failed to load view state" after editing the Cross-Reference record and saving the parent record in RSA Archer 6.0

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support on Oct 7, 2019
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Article Number000031955
Applies ToRSA Product Set: Archer
RSA Product Service/Type: Advanced Workflow
RSA Version/Condition: 6.0
IssueThe error message below is displayed after editing the Cross-Reference record and saving the parent record in RSA Archer 6.0.
 
Failed to load viewstate. The control tree into which viewstate is being loaded must match the control tree that was used to save viewstate during the previous request. For example, when adding controls dynamically, the controls added during a post-back must match the type and position of the controls added during the initial request.


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ResolutionUpgrade to RSA Archer 6.0.1 or higher.

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