|Applies To||RSA Product Set: Archer|
RSA Product/Service Type: Control Panel
RSA Version/Condition: 5.3.x, 5.4.x
|Issue||When attempting to set the RAM and/or CPU Throttle parameter in the Archer Control Panel, it will not take the setting.|
You can save the change, but when you re-open the ACP the setting is back to 100%.
|Resolution||Look for the following error message in the job framework logs:|
Error checking performance metrics. Resetting performance thresholds to defaults.
Please check or ensure that:
Note: This is needed ONLY for Archer Versions 5.4 and below, and versions 5.5 and above may not need to have these users in this Local Group.
Add the Windows Service account running the RSA Archer services to the "Performance Monitor" group, then restart servers.