|Applies To||RSA Product Set: RSA Identity Governance & Lifecycle|
RSA Product/Service Type: WildFly
RSA Version/Condition: 7.0
|Issue||After following the instructions on pages 154-155 of the RSA Identity Governance & Lifecycle version 7.0 Installation Guide Appendix C, on Changing Database User Passwords and restarting RSA Identity Governance & Lifecycle, the User Interface shows an Initialization Status error similar to the example below:|
Unable to get the acmdb connection. Verify that the database is available and a connection to the avdb database can be made with the acmdb credentials
Please resolve the problem and restart the application server.
In this case, the acmdb user password was being modified. The exact error depends on which database user password was being modified.
|Cause||When modifying the cleartext password as per Step 2 under Procedure, if the braces surrounding the password are included, they are considered part of the password. For example,|
|Resolution||The solution is to follow the steps below for changing database user passwords, starting with step 2 and remove the braces from the cleartext password. It is best to use the instructions below rather than the RSA Via Lifecycle and Governance Installation Guide V7.0, as the instructions below contain corrections to mistakes that are in the guide.|
Changing Database User Passwords
In this example the password for the database user ACMDB is being modified, but these same instructions apply to the users AVUSER, AVDWUSER, PERFSTAT, and SYS as well.
The command returns the encrypted password.
This restart step is very important. Without the restart, the changes will not take effect.