Article Content
Article Number | 000031921 |
Applies To | RSA Product Set: Security Analytics RSA Product/Service Type: Decoder, Log Decoder, Concentrator, Hybrid, Broker, Security Analytics Server RSA Version/Condition: 10.4.1.x, 10.5.x Platform: CentOS Platform (Other): collectd O/S Version: EL5 / EL6 |
Issue | An error similar to that shown below appears in /var/log/messages on the Security Analytics Server or Core Appliance. While these errors are benign, there are many of them, making it difficult to sort what is an actual failure and what is not a failure in collectd. Mar 29 18:35:38 sa-server collectd[32133]: An error occurred publishing a statistic for plugin c21188e2-b261-456f-8cd7-a1ea902925f5/sa_processinfo-string-service_status. Error: An error occurred publishing an AMQP Message. Exchange name: carlos.sms.collectd; error: An error occurred creating an AMQP Channel. Configuration: {#012 "urn": "carlos.sms.collectd",#012 "connection":#012 {#012 "vhost": "\/rsa\/system"#012 } |
Cause | This issue has been identified as incorrectly spelled plugin names in the /etc/puppet/modules/rabbitmq/manifests/init.pp configuration file. |
Resolution | Before beginning, download the init.pp file provided in the attachments section of this article and scp the file to the SA server. This configuration file is managed by puppet, and propagated to each core device from the SA server. This example uses the /tmp directory as the initial scp location for the new init.pp file. These commands are to be run from an ssh terminal window using the root credentials. To resolve the issue, follow the steps below.
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