|Applies To||RSA Product Set: Archer|
RSA Product/Service Type: SecOps
RSA Version/Condition: 1.2
O/S Version: 2008 R2, 2012, 2012
|Issue||In the SecOps 1.2 Install Guide, administrators are instructed to create the users with UTC as their time zone rather than using the local time zone for the users.|
|Cause||The main reason for choosing UTC is because the UCF can baseline all the time related calculations to UTC. As various SIEM tools send the date-related information in various formats such as date in milliseconds, date in seconds, and date in a particular format, UCF takes care of the conversion of all the various formats to UTC and in Archer expected data format and sends to Archer.|
|Resolution||This document is currently being updated by the Engineering team so that it may be improved in a future release.|
If you are experiencing this issue, contact RSA Support and quote this article number for further assistance.