000031972 - Making multiple changes to an appointment in succession causes warning and lost changes in RSA Archer 6.0

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000031972
Applies ToRSA Product Set: Archer
RSA Product Service/Type: Scheduler
RSA Version/Condition: 6.0
IssueThe scheduler field, when configured in Schedule View, allows users to move appointments around in both view and edit mode without invoking the Appointment dialog. If you make multiple changes in rapid succession, a dialog pops up with the error below.
Unable to acquire logical lock for content save

This issue results in the changes being lost.
ResolutionThis issue is resolved in Archer 6.0.1.
WorkaroundMake one change at a time and ensure that the change takes effect.