000032066 - The 'x' icon is not shown in the top right corner on the "Offline Access Library" page in RSA Archer 6.0

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000032066
Applies ToRSA Product Set: Archer
RSA Product/Service Type: Archer UI
RSA Version/Condition: 6.0
Platform: Windows
IssueThe 'x' icon is not shown in the top right corner on the "Offline Access Library" page.
Steps to reproduce:
  1. Setup Offline Access.
  2. Add records to the application.
  3. Perform an Advanced Search.
  4. Click the Options pull down and enable Offline Access Library.
  5. Enable the checkboxes to the left of the records containing the Attachment field data.
  6. Click the "Offline" button.
  7. The Offline Access Library page is loaded. Note the absance of the 'x' button in the top right corner.
User-added image
ResolutionThis issue is being investigated by the Engineering team in order to provide a permanent resolution in a future release.

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