000031876 - Record Browser does not show tracking ID suffix in RSA Archer 6.0

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000031876
Applies ToRSA Product Set:  Archer
RSA Product/Service Type: Record Browser
RSA Version/Condition: 6.0
Platform: Windows
IssueSuffixes appended onto Tracking IDs do not display in the Record Browser.
User-added image

 
Cause
 
ResolutionThis issue is being investigated by the Engineering team in order to provide a permanent resolution in a future release.
WorkaroundUse advanced search instead of the record browser to see suffixes.
 
Notes
 

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