000031991 - Task is not created if User Groups field has a group value configured in user-defined node in RSA Archer 6.0

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000031991
Applies ToRSA Product Set:  Archer
RSA Product/Service Type: Advanced Workflow
RSA Version/Condition: 6.0
Platform: Windows
IssueA workflow task is not created if the User Groups field has a group value configured in a user-defined node in RSA Archer 6.0.
Steps to Reproduce
  1. Configure an Update Content node to update username on the Users/Groups field.
  2. Configure user defined node to create a task for the above configured user and finish the workflow with notification node.
  3. Trigger the workflow by creating a record and save.
  4. Observation: The task is created for the configured user.
  5. Edit the workflow as
  6. Update content node to update the group name on the users/groups field (provided the group is selected under field options)
  7. Save the workflow.
  8. Trigger the workflow by creating a record and save.
  9. Observation: The task is not created for the configured group.
NotesEnhancement Request opened .

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