000030132 - Issues for Qualys are not populated in Vulnerability Analytics after running all the associated Qualys workflows in RSA Vulnerability Risk Manager

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000030132
Applies ToRSA Product Set: Archer, Security Management
RSA Product/Service Type: Vulnerability Risk Manager (VRM)
RSA Version/Condition: 1.1.1.2
IssueIssues for Qualys are not populated in Vulnerability Analytics after running all the associated Qualys workflows in RSA Vulnerability Risk Manager.
CauseOrder of operation is important when running these workflows.  The "getQualysScans" must be run after the other jobs have completed.
 
ResolutionHere are a couple of examples of good known Order of Operation when running Qualys workflows:
  1. getQualysAssetGroups
  2. getQualysHostList
  3. getQualysKB
  4. getQualysScans
Another option would be:
  1. getQualysKB
  2. getQualysAssetGroups
  3. getQualysHostList
  4. getQualysScans
The key here is to ensure that all the other jobs have completed their run prior to running the "getQualysScans" workflow.
 

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